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Moore, Christopher W. Handbook of Global and Multicultural Negotiation eBook

Handbook of Global and Multicultural Negotiation

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eBook Publisher: John Wiley & Sons
Imprint: Jossey-Bass

Format: ePub Encrypted (DRM)


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Praise for Handbook of Global and Multicultural Negotiation

"In today's globalized world, few competencies are as essential as the ability to negotiate across cultures. In this insightful and practical book, Chris Moore and Peter Woodrow draw on their extensive global experience to help us understand the intricacies of seeking to reach intercultural agreements and show us how to get to a wise yes. I recommend it highly!"

William Ury

coauthor, Getting to Yes, and author, The Power of a Positive No

"Rich in the experience of the authors and the lessons they share, we learn that culture is more than our clothing, rituals, and food. It is the way we arrange time, space, language, manners, and meaning. This book teaches us to understand our own culture so we are open to the other and gives us practical strategies to coordinate our cultural approaches to negotiations and reach sustainable agreements."

Meg Taylor

compliance advisor/ombudsman of the World Bank Group and former ambassador of Papua New Guinea to the United States of America and Mexico

"In a globalized multicultural world, everyone from the president of the United States to the leaders of the Taliban, from the CEO of Mittal Steel to the steelworkers in South Africa, needs to read this book. Chris Moore and Peter Woodrow have used their global experience and invented the definitive tool for communication in the twenty-first century!"

Vasu Gounden

founder and executive director, ACCORD, South Africa

"Filled with practical advice and informed by sound research, the Handbook of Global and Multicultural Negotiation brings into one location an extraordinary and comprehensive set of resources for navigating conflict and negotiation in our multicultural world. More important, the authors speak from decades of experience, providing the best book on the topic to date—a gift to scholars and practitioners alike."

John Paul Lederach

Professor of International Peacebuilding, Kroc Institute, University of Notre Dame

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Title of Business & Economics eBook: Handbook of Global and Multicultural Negotiation
Release Date: 02-04-2010
Publisher: Jossey-Bass

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Parent title Handbook of Global and Multicultural...
Encrypted (DRM) Yes
SKU 9780470573426
File size 4179
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Handbook of Global and Multicultural Negotiation


Chapter One

Introduction to Culture and Negotiation

The Context of Global and Multicultural Negotiations

Let's look in on Alex, who is struggling to cope in a cross-cultural negotiation setting. Here is Alex's message to people in his office. He might be a diplomat, a businessperson, or a development worker.

* * *

To: The Gang at the Office

From: Alex

Subject: Progress on negotiations for the new initiative

I thought I should give you all an update on how the talks about the initiative are proceeding. In my last message, I told you that our team had to meet the local leader prior to proceeding. Well, that meeting happened, and it was quite an event! Initially we were surprised to be met by a detachment of soldiers who we assumed were the leader's personal bodyguards. They were all decked out in elaborate uniforms and rifles. They formed a corridor through which we walked to meet the leader, who was standing at the end of the column outside an elaborate audience hall and palace. He shook hands with all of us, introduced us to his wife, and invited us in to sit with them at a low table surrounded by chairs. (Naturally he and his wife sat in the largest and highest chairs!) He motioned to his servants, who rapidly brought tea and some sweets, some of which were unrecognizable and very chewy. The leader initiated some small talk, asking about where we were from, what we had seen of the country, what we thought of the culture, and so on, and we reciprocated the small talk. Finally, one person on our team

...

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