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E-Mail Rules
By: Nancy Flynn , Randolph KahnImprint: Amacom
Format: Adobe Encrypted (DRM)
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"All companies rely on e-mail as a critical business tool, but few have considered the policies and systems necessary to safeguard their interests. Important information including transaction details, trade secrets, and confidential documents contained within messages are business assets with serious legal and financial implications. If an organization is to be safe, it needs a practical system for handling everything that comes into-and leaves-its computers. A toolkit for protecting any company's electronic capital, E-Mail Rules shows how to: * Use technology, policy, and employee training to minimize the loss of data * Create enterprise-wide retention rules for the saving and disposal of messages * Gain control of transmission and ensure a secure electronic environment * Develop strategies for related technologies like instant messaging, list serves, and online chat E-Mail Rules shows readers how to maximize the effectiveness of their organizations' e-mail systems, and put an end to lost or compromised information."
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| Title of Computers eBook: E-Mail Rules | |
| Release Date: 10-14-2005 | |
| Publisher: Amacom |
This eBook download is available in the following formats:
| Parent title | E-Mail Rules |
|---|---|
| Encrypted (DRM) | Yes |
| SKU | 9780814427101 |
| File size | 1042 |
| Security | n/a |
| Printing | Not allowed |
| Copying | Not allowed |
| Read aloud | No Sys requirements Download reader |
| Devices | Samsung Tablet, Apple Ipad & Iphone, Barnes & Noble Nook, Kobo eReader, Aluratek Libre, Iliad, Nokia, Blackberry, Hanlin |
| Note | Excellent navigation features are available via Adobe such as bookmarks and a quick access table of contents. Text search is easily accessible. An Adobe DRM-protected file is different than a pdf file in that it uses Adobe DRM (Digital Rights Management) technology, which authors and publishers use to protect their content from illegal online distribution and to set certain privileges such as restrictions on copying and printing. |
E-Mail Rules
Chapter One
Netiquette E-Mail Rule #7: Establish and Enforce Rules of Online Etiquette
A Netiquette Primer for Employees
The power of e-mail is considerable. With e-mail, you can send a message around the globe as quickly and conveniently as you can communicate with an office mate. You can distribute lengthy documents across time zones and continents with just a click of your mouse. And you can respond to a client's inquiry or a supervisor's request in a matter of seconds.
With all that power, however, comes responsibility. Every e-mail message sent by an employee reflects on the organization's credibility and the writer's professionalism. Electronic documents that are poorly constructed and riddled with mechanical errors can sink careers and turn off customers. E-mail messages inadvertently sent to the wrong recipient can compromise confidences, create hard feelings, and cause embarrassment. Electronic correspondence that is menacing, harassing, pornographic, or otherwise inappropriate can trigger litigation.
An effective e-mail policy should incorporate the rules of "netiquette," or e-mail etiquette. By addressing and enforcing netiquette rules, employers can help reduce the likelihood of employees writing and sending inappropriate messages that can trigger lawsuits and other risks.
Mind Your Electronic Manners
Use your e-mail policy to provide employees with basic guidelines for acceptable and effective electronic correspondence. By its nature, e-mail is a "cold" medium. Messages written and conversations held on screen lack the warmth of face-to-face discussions and telephone calls, which
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