An intranet portal project may well be the first and last project in your organisation that truly touches everyone, from the office of your CEO to the newest recruit. It may well be the most significant investment that you ever make in your people, their processes and their systems and has the power and potential to transform your organisation. However, it can be a tough project to deliver, bringing great exposure to its participants. All your customers will be only a small march away down the corridor and will all know where you live! Considering the $1.5 billion market for intranet portal technology worldwide, there are surprisingly few books on the topic (and those typically either very technical or very theoretical). The Intranet Portal Guide is a deliberately practical handbook for the stressed middle manager, seeking to make things happen in their organisation. The book is divided into three sections (before, during and after) and 31 chapters, addressing everything from the key issue of how to make the business case through to ongoing performance enhancement and benefit realisation. It is packed full of tools, templates, plans and processes for successful delivery - based on real life experience of implementation at two major UK companies.